New

Serrein brings AI automation to your customer care team

Delight your customers and strengthen customer loyalty

Businesses that trust us

Our Services

An AI Customer Care that takes your Business to the Next Nevel

We design, develop, and implement automation tools that help you work smarter, not harder

All Tasks

Voice driven customer care

All Tasks

Voice driven customer care

Workflow Automation

Human Natural Voice

We help you streamline internal operations by automating manual workflows like data entry, reporting, and ticketing chains saving time and cutting down errors.

Human voice is used to interact with the system

Internal Task Bots

100+ Automations

AI Assistant

Voice-driven customer care

A natural-language voice agent that triages tickets, schedules technician visits and pings the operator the moment a call needs human eyes.

Summaries

Scheduling

Many more

What can I help with?

Weather you want help in customer handling or make changes in your system just give me command

|

WhatsApp message

Analyze

WhatsApp Call

Research

What can I help with?

Weather you want help in customer handling or make changes in your system just give me command

|

WhatsApp message

Analyze

WhatsApp Call

You have a new WhatsApp…

Voice call

SMS

WhatsApp Calling

  • Steve Clark

    Founder

    Verified

    E-mail

    steve@main.com

    Company

    Sinapsis SA

  • Gorge Chapel

    Founder

    Verified

    E-mail

    gorge@mail.com

    Company

    Chapel SA

  • Mike Tylor

    Founder

    Verified

    E-mail

    mike@Cmb.com

    Company

    CMB LLC

  • Thomas Shelby

    Founder

    Verified

    E-mail

    Thomas@Sby.com

    Company

    Shelby.co

Draft

Schedule

Sent

You have a new WhatsApp…

Voice call

SMS

WhatsApp Calling

  • Steve Clark

    Founder

    Verified

    E-mail

    steve@main.com

    Company

    Sinapsis SA

  • Gorge Chapel

    Founder

    Verified

    E-mail

    gorge@mail.com

    Company

    Chapel SA

  • Mike Tylor

    Founder

    Verified

    E-mail

    mike@Cmb.com

    Company

    CMB LLC

  • Thomas Shelby

    Founder

    Verified

    E-mail

    Thomas@Sby.com

    Company

    Shelby.co

Draft

Schedule

Sent

Sales & Marketing

Strengthen customer relationships

Drive deeper customer engagements with AI tools, personalised outreach, and scalable branding that strengthens your connection with your customers.

We know you

We listen

We are with you

AI System

Human centric

Whether you’re building from scratch or improving an existing system, our human-centric approach helps you create meaningful, lasting connections with your customers.

Strategy

Custom AI

Consulting

Hi Susan!

Here is your Custom project & schedule

On going project :

Customer Support AI agent

90% Finsihed

Schedule

Mo

Tu

We

Th

Fr

Sa

Su

Project call

10:00 am to 10:30 am

Custom automation

06:00 pm to 06:30 pm

Hi Susan!

Here is your Custom project & schedule

On going project :

Customer Support AI agent

90% Finsihed

Schedule

Mo

Tu

We

Th

Fr

Sa

Su

Project call

10:00 am to 10:30 am

Custom automation

06:00 pm to 06:30 pm

Our Process

Our Simple, Smart, and Scalable Process

We design, develop, and implement AI automation tools that help you work smarter, not harder

Step 1

Smart Design

We analyse your processes and systems to streamline workflows and improve efficiency.

Analysing current workflow..

System check

Process check

Speed check

Manual work

Repetative task

Step 2

AI Development

Our team builds intelligent automation systems tailored to your business processes.

Step 3

Seamless Integration

We smoothly integrate AI solutions into your existing infrastructure with minimal disruption.

Our solution

Your stack

Step 4

Continuous Optimisation

We refine performance, analyze insights, and enhance automation for long-term growth.

Chatbot system

Efficiency will increase by 20%

Workflow system

Update available..

AI Autonomous system

Up to date

Case Studies

See How AI Customer Care Transforms Businesses

See how Serrein AI streamlines operations, boosts and drives growth.

DRAG TO EXPLORE

DRAG TO EXPLORE

“Serrein AI workflows reduced error rate by 80% in daily operations”casting cut inventory waste by 40% for TrailForge"

We struggled to maintain a high-quality broadband service until we implemented the Serrein AI platform, integrated with our CRM and ACS systems. Our operations team now spends less time on manual tasks and more time on what matters most.

Impact :

80% Fewer Ops errors

90% More accuracy

30% Faster resolution time

800+ Hours saved

“Serrein cut Wi-Fi escalations calls by 40% in the first quarter”

We were drowning in repeat Wi-Fi tickets, same routers, same customers, same questions. Serrein’s diagnostics agent runs AI automated checks before the human picks up the phone, so 4 of every 10 calls now resolve themselves without our team interaction

Impact :

40% Fewer Wi-Fi escalations

35% Faster first-call resolution

60% More accurate diagnostic

50% Less truck-rolls

“Drive significant gains in customer satisfaction and NPS”

Following the rollout of Serrein AI, our Net Promoter Score (NPS) significantly increased as customers experienced faster issue resolution, improved broadband reliability, and a more seamless support experience.

Impact :

NPS = 65

90% Improved customer experience

30% Increased sales

35% Increase Ops margins

“Automating 50% of support calls saved 20% in open within 2 months”

Our customer care team finally has the tools to work smarter. Serrein shifted onboarding, plan changes, and outage updates into intuitive self-service flows, giving our team more time for the conversations that genuinely need a human touch

Impact :

50% Automated calls

20% Cost Reduction

700+ Hours Saved/Month

80% Churn reduction

Benefits

The Key Benefits of AI for Your Business Growth

Discover how AI automation enhances efficiency, reduces costs, and drives business growth with smarter, faster processes.

Increased Productivity

Gain actionable insights with AI-driven analytics to improve decision-making and strategy.

Better Customer Experience

Personalized AI interactions improve response times, customer engagement, and overall satisfaction.

24/7 Availability

AI-powered systems operate around the clock, ensuring seamless support and execution without downtime.

Cost Reduction

AI automation minimizes manual work, cuts operational costs, and optimizes resource allocation for better profitability.

Data-Driven Insights

Leverage AI to analyze vast data sets, identify trends, and make smarter, faster, and more accurate business decisions.

Scalability & Growth

AI adapts to your business needs, allowing you to scale efficiently without increasing workload or costs.

Pricing

The Best AI Automation, at the Right Price

Choose a plan that fits your business needs and start automating with AI

Monthly

Annually

Starter

$37/month

Per 1M tokens

What's Included:

Basic workflow automation

AI-powered personal assistant

Standard analytics & reporting

Email & chat support

Up to 3 AI integrations

Professional

Popular

$55/month

Per 1M tokens

What's Included:

Advanced workflow automation

AI-driven sales & marketing tools

Enhanced data analytics & insights

Priority customer support

Up to 10 AI integrations

Enterprise

Custom

Customised commercial model

What's Included:

Fully customizable AI automation

Dedicated AI business consultant

Enterprise-grade compliance

ACS integration

Unlimited AI integrations

Monthly

Annually

Starter

$37/month

Per 1M tokens

What's Included:

Basic workflow automation

AI-powered personal assistant

Standard analytics & reporting

Email & chat support

Up to 3 AI integrations

Professional

Popular

$55/month

Per 1M tokens

What's Included:

Advanced workflow automation

AI-driven sales & marketing tools

Enhanced data analytics & insights

Priority customer support

Up to 10 AI integrations

Enterprise

Custom

Customised commercial model

What's Included:

Fully customizable AI automation

Dedicated AI business consultant

Enterprise-grade compliance

ACS integration

Unlimited AI integrations

Monthly

Annually

Starter

$37/month

Per 1M tokens

What's Included:

Basic workflow automation

AI-powered personal assistant

Standard analytics & reporting

Email & chat support

Up to 3 AI integrations

Professional

Popular

$55/month

Per 1M tokens

What's Included:

Advanced workflow automation

AI-driven sales & marketing tools

Enhanced data analytics & insights

Priority customer support

Up to 10 AI integrations

Enterprise

Custom

Customised commercial model

What's Included:

Fully customizable AI automation

Dedicated AI business consultant

Enterprise-grade compliance

ACS integration

Unlimited AI integrations

Testimonials

Why Businesses Love Our AI Solutions

Real businesses, real results with AI automation.

"AI automation transformed our operations by eliminating repetitive tasks and improving efficiency. Scaling our workflow has never been easier!"

James Carter

CEO at TechFlow Solutions

"With AI, we cut manual work and improved accuracy. Our team now focuses on high-impact tasks while automation handles the rest!"

Sophia Martinez

Operations Manager at NexaCorp

"AI-driven insights doubled our sales efficiency. We now engage leads at the right time with smarter, data-backed decisions!"

David Reynolds

Head of Sales at GrowthPeak

"Customer support is now seamless. Our response time improved drastically, and satisfaction levels are at an all-time high, thanks to xtract"

Emily Wong

Customer Success Lead at SupportHive

FAQs

We’ve Got the Answers You’re Looking For

Quick answers to your AI automation questions.

How can AI automation help my business?

Is AI automation difficult to integrate?

What industries can benefit from AI automation?

Do I need technical knowledge to use AI automation?

What kind of support do you offer?

Let AI do the Work so you can Scale Faster

Book a Call Today and Start Automating

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